Technical clerk in the solar industry
Technical clerks play an important role in companies as a link between technical production, sales, purchasing and administration. They act as an interface and ensure that all relevant information is exchanged smoothly.
Similar professions to technical clerks are industrial clerks, operating technicians and industrial engineers. They also often work closely with technical assistants.
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What do technical clerks do?
The main tasks of technical clerks consist primarily of commercial activities. They are responsible for drawing up service and maintenance contracts as well as regular exchanges with tradesmen, engineers and customers. They also support their colleagues in the procurement of materials and take care of stock management. In addition to materials management, they also take on tasks in the personnel area, such as distributing orders to engineers, craftsmen and customer service employees. They are also responsible for managing customer service vehicles.
In addition to managing customer service, the activities of technical clerks include recording and maintaining data. They collect and document all information on completed and open orders and work. This includes deadlines, dates and all relevant information on the consumption of materials. Regularly updating this data is essential to ensure that their colleagues can easily access this information at any time.
Where do technical clerks work?
Office-based technical specialists have a wide range of employment opportunities in craft and industrial companies. They can therefore work in various sectors, such as the solar energy industry, the trade in solar products or in the field of electrical engineering for photovoltaic systems.
How do you become a technical administrator?
To be able to work as a technical administrator, you generally need to have successfully completed training in a commercial or economic field. Further training in a specific specialist area is also required, such as technical purchasing, supply chain management, materials management, mechanical engineering, process management or business administration.
There are various training occupations that can serve as an entry into this specific profession. Examples include industrial clerk and wholesale and foreign trade clerk. The content of these apprenticeships includes topics such as service provision and invoicing, procurement and warehousing as well as the recording of business processes. Aspects of human resources management are also taught.
Another option that qualifies people for the job of technical clerk is to complete a technical apprenticeship and then gain further training as a technician and several years of professional experience.
What else should technical clerks be able to do?
Contact with customers plays an important role in the day-to-day work of technical clerks. Good communication skills are therefore essential for this job. Equally important are solid foreign language skills, especially in English, in order to be able to deal successfully with international customers and business partners. Furthermore, this position requires organizational skills, as the coordination of the craftswomen and engineers as well as the management of work equipment and the warehouse are among your tasks.
In this context, it is also important that you have excellent computer skills. Most of the tasks of a technical clerk are carried out using computer tools, so knowledge of these is essential. In addition, good math skills, text comprehension and the flexibility to switch between customer communication and computer-based work are helpful skills.
